Bridge the Distance with Peace of Mind
Families abroad can begin an enquiry by phone or an available digital channel. Exact location, care team, update recipients, channel, frequency, video calls, and escalation contacts must be confirmed in the agreed care plan, subject to consent and availability.
- Begin an enquiry remotely
- Check availability at the exact location
- Updates and video calls subject to agreement
- Record escalation contacts in the care plan
Overseas families are one use case for a broader service. Support Coordination is available to families whether they live nearby or far away. Explore Support Coordination & Care Management For the NRI-specific journey, visit the NRI family page.
Stay Connected, Stay Informed
Families abroad can agree practical phone, WhatsApp, video-call, and care-update arrangements before a service begins.
Agreed Care Updates
The available care notes, observations, recipients, channel, and update frequency are defined in the agreed care plan and subject to consent.
Video Consultations
Ask whether scheduled video calls with the family or relevant care contact can be included in the proposed arrangement.
Agreed Notifications
Health-change, appointment, and escalation notifications depend on the agreed care plan, available channels, and consent.
Support Arrangements
Available support hours, contact methods, and escalation arrangements are confirmed before care begins.
Caring Across Distances
How we keep NRI families connected to their parents' care.
How It Works
Getting started is simple. Here's how we bring quality care to your loved ones.
Initial Consultation
We discuss your loved one's needs via video call, understanding their health status and care requirements.
Care Plan Development
The team discusses a proposed care plan, professional roles, schedule, fees, and availability for the family to review before accepting.
Update Arrangements
The family agrees who receives care updates, through which channel, and how often.
Ongoing Care & Updates
Update frequency, video calls, support hours, and access to the care team are agreed before care begins.
Guides for NRI Families
Answers to the questions overseas families ask most.
How to Arrange Care for Your Parents in Kerala While Living Abroad
You don't need to fly home first. A practical guide for NRI families in Australia, UAE, UK, and the US on how to set up, verify, and manage home care for elderly parents in Kerala.
Read guideHome Care vs Old Age Home for Elderly Parents in Kerala
One of the most difficult decisions NRI families face. A clear, honest comparison to help you choose what is right for your parent's situation — not what is easiest to arrange from abroad.
Read guideHow NRI Families Monitor Their Parent's Care in Kerala
Overseas families should ask every provider to document how care activity, updates, consent, and escalation will be handled. These arrangements vary and must be confirmed before care begins.
Read guideReady to Get Started?
Schedule a free video consultation with our care coordinator. We'll discuss your loved one's needs and create a personalized care plan.