For NRI Families

Bridge the Distance with Peace of Mind

Short answer

Families living abroad can arrange home care for parents in Kerala through phone, WhatsApp, and video consultation. Primacy assesses the care need, coordinates the right care team, and keeps the family informed through regular updates and a clear escalation contact.

  • Discuss care needs remotely
  • Coordinate care in the parent's Kerala location
  • Schedule updates and video reviews in advance
  • Keep one clear escalation contact
Trusted home care and caregiver support for elderly parents in Kerala, keeping NRI families connected

Stay Connected, Stay Informed

Our comprehensive digital solutions ensure you're always part of your loved one's care journey — trusted home care and caregiver support for your parents in Kerala, wherever you are.

Digital Health Portal

Access comprehensive health records, daily care notes, and vital readings anytime, anywhere through our secure online portal.

Daily health updates
Medication tracking
Care team notes
Photo updates

Video Consultations

Schedule video calls with our medical team or simply connect with your loved ones through our integrated video platform.

Doctor consultations
Family video calls
Virtual home tours
Care plan reviews

Real-Time Alerts

Receive instant notifications for any health changes, appointment reminders, or emergency situations.

Emergency alerts
Health changes
Appointment reminders
Care updates

24/7 Support

Our support team is available round-the-clock, regardless of your time zone, to address any concerns.

Timezone-aware support
Emergency response
WhatsApp access
Email support

Caring Across Distances

How we keep NRI families connected to their parents' care.

How It Works

Getting started is simple. Here's how we bring quality care to your loved ones.

1

Initial Consultation

We discuss your loved one's needs via video call, understanding their health status and care requirements.

2

Care Plan Development

Our medical team creates a personalized care plan, which we review with you before implementation.

3

Portal Setup

You get access to our digital health portal where you can monitor care in real-time.

4

Ongoing Care & Updates

Regular updates, video consultations, and 24/7 access to your loved one's care team.

Ready to Get Started?

Schedule a free video consultation with our care coordinator. We'll discuss your loved one's needs and create a personalized care plan.