Comprehensive Care Solutions
Explore possible in-home support and clinical-care enquiries. Exact duties, professional qualifications, location, schedule, and suitable staff availability require assessment.
Tell us what help is needed, where and when. We will check scope and suitable staff availability before confirming care.
Understanding Care Options
Possible roles and duties require assessment and written confirmation before service starts.
In-Home Care
A proposed care plan may include personal support, meal preparation, medication reminders, or companionship. Duties, the worker's training and checks, schedule, and availability require written confirmation.
Nursing Care
Home nursing options may include wound care, IV therapy, catheter care, prescribed injections, vital monitoring, and post-surgical support. Clinical tasks, nurse qualifications, and availability are confirmed for each care plan.
Palliative Care
Comfort-focused support may be arranged as part of a clinician-directed palliative care plan. Available nursing, emotional, family, or spiritual support is confirmed after assessment.
Rehabilitation
Rehabilitation enquiries may cover physiotherapy, occupational therapy, or speech therapy. The proposed therapist's qualifications, registration, scope, goals, and availability require written confirmation.
Dementia & Alzheimer's Care
A dementia support plan may discuss routines, supervision, communication, and family guidance. The proposed worker's relevant training, checks, duties, and availability require written confirmation.
Post-Hospital Care
Post-discharge support may include medication assistance, wound care, and vital monitoring where these are included in the treating clinician's instructions and the agreed care plan. Availability is confirmed after assessment.
Overseas Family Coordination
NRI families can discuss remote care coordination by phone, WhatsApp, or video call. Update methods, frequency, consent, and support availability are agreed before care begins.
Support Coordination & Care Management
Professional social worker coordinators help individuals and families organise, monitor and coordinate care, follow up agreed actions and communicate with authorised people. The service is for local, interstate and overseas families; the written plan confirms scope, hours and availability.
Care That Fits Your Family's Routine
Every family's situation is different. Ask which assessment and coordinator support are available, then confirm the proposed format in writing.
Live-In Care
A live-in arrangement may include companionship and personal support. The proposed worker's checks, training, duties, rest periods, and cover schedule must be confirmed in writing.
Hourly & Day/Night Care
Flexible visits from a few hours a day to full day or night shifts — ideal for medication support, meals, hygiene, and companionship.
Rostered Full-Time Care
Rostered full-time arrangements may be proposed after assessment. Professional roles, clinical duties, rest periods, staffing, and availability are confirmed in the written care plan.
Care You Can Verify, Not Just Trust
Ask us to confirm the proposed worker's role, qualifications, checks, and care responsibilities before accepting a service.
Care Scope in Writing
The proposed tasks, schedule, supervision, and escalation contacts should be recorded in the agreed care plan.
Role-Specific Checks
Ask for written confirmation of the proposed worker's training, qualifications, registration where required, and verification checks.
Visit Primacy AcademyRegistered & Accountable
Service scope, fees, schedules, and contact arrangements are confirmed with the family before care begins.
Agreed Family Updates
The people who receive updates, the communication method, and the frequency are agreed with the family and subject to consent.
Begin Their Golden Era Today
The Golden Era Assessment is free for non-urgent planning of future care needs. Urgent care and ongoing care or coordination services are separate; their scope and any charges are discussed before proceeding.